Privacy Policy

For purposes of this policy, the terms "MakeSwap", "we", "us", and "our" refer to the operating company listed below.

• Legal Entity: CHASH HOSTING FZE
• Trade Name: Chash Hosting - F.Z.E
• License Number: 36215
• Registration Number: 36215
• Legal Form: Free Zone Establishment - Limited Liability
• Registered Office: Office - C1 - 1F - SF3205, Ajman Free Zone C1 Building, Ajman Free Zone Business District, Ajman, United Arab Emirates
• Makani Number: 4442612247
• Legal Contact Email: legal@makeswap.io

Depending on how you use MakeSwap, we may process the following categories of data:

• wallet addresses and public blockchain transaction references;
• transaction metadata such as selected assets, routes, timing, and quote/channel identifiers;
• support and communication records you provide to us;
• technical request metadata, including IP address, user agent, request timestamps, and service logs;
• local preference data stored in your browser or device, including keys such as connected_wallet, makeswap_history, makeswap_src_asset, makeswap_dst_asset, and makeswap_addr_{chain}.

We receive data from:

• information you provide directly when using the interface or contacting us;
• your wallet and public blockchain activity initiated by you;
• third-party protocols, routing providers, and API partners used to provide swap functionality;
• infrastructure and security tooling used to operate and protect the Services.

We process data for the following purposes:

• to operate, maintain, and deliver the Services;
• to secure the Services, prevent abuse, and investigate incidents;
• to comply with applicable law, lawful requests, and sanctions obligations;
• to provide support and respond to legal or privacy requests;
• to improve service quality, reliability, and troubleshooting capabilities.

Where legal bases are required, we rely on performance of service obligations, legitimate interests in operating and securing the Services, and legal obligations.

We may share data with:

• hosting, cloud, infrastructure, and security service providers acting on our instructions;
• protocol/API partners strictly as needed to return routes, create channels, and track swaps;
• professional advisers, auditors, and legal counsel under confidentiality obligations;
• regulatory authorities, courts, or law enforcement where required by law or lawful order.

Because digital infrastructure is global, data may be processed in jurisdictions other than your place of residence. Where applicable, we use contractual and organizational safeguards appropriate to the nature of the data and transfer context.

Operational server logs and support records are retained for up to 90 days by default, unless longer retention is required for legal obligations, dispute resolution, fraud prevention, or security investigations.

Public blockchain records are not controlled by MakeSwap and may remain permanently accessible on-chain. Local browser storage remains on your device until you clear it or overwrite it.

Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, or portability of certain personal data.

To submit a privacy request, contact legal@makeswap.io. We may request information to verify identity and request scope before responding.

We apply reasonable technical and organizational measures designed to protect data processed through our systems. However, no security method or transmission channel is completely secure, and we cannot guarantee absolute security.

The Services are not directed to children. We do not knowingly collect personal data from individuals under 18 in connection with use of MakeSwap.

We may update this Privacy Policy from time to time. Updates are effective when published with a revised "Last updated" date. Continued use of the Services after publication signifies acceptance of the updated policy.

Blockchain activity is inherently transparent. Wallet addresses, transaction hashes, asset transfers, and other on-chain data may be publicly visible and independently accessible, regardless of actions by MakeSwap.